WHATSAPP FOR ECOMMERCE

Connect store context to the customer conversation.

Bring relevant commerce events into the conversation and keep a clear path from automation to a person.

Three-day trial. Meta WhatsApp charges and AI provider usage are separate.

Built for the official WhatsApp Business Platform Customer-managed AI provider credentials Human handoff with context

WHAT YOU CAN OPERATE

A clear path from message to outcome.

Use Sofia Sales Chat with Shopify or WooCommerce workflows for sales and customer service on WhatsApp.

01

Store connection

Connect a supported Shopify or WooCommerce store to Sofia Sales Chat.

02

Reliable webhooks

Use idempotent processing and retries to reduce duplicate or lost event handling.

03

Conversation continuity

Move from store context to AI or human service without losing the customer history.

START WITH A COMPLETE WORKFLOW

See how Sofia Sales Chat fits your operation.