Tenant boundaries
Scope customer data, credentials and integrations to the intended tenant.
SECURITY AND CONTROL
Keep credentials, context and customer actions under control.
Security starts with explicit permissions, protected credentials, bounded agent actions and a clear human fallback.
Three-day trial. Meta WhatsApp charges and AI provider usage are separate.
Built for the official WhatsApp Business Platform Customer-managed AI provider credentials Human handoff with context
WHAT YOU CAN OPERATE
A clear path from message to outcome.
Review the security principles used by Sofia Sales Chat for tenant isolation, AI guardrails and scoped integrations.
Protected credentials
Keep provider and integration secrets outside customer-visible responses and logs.
Prompt injection defenses
Treat history, documents and external content as untrusted inputs instead of instructions.
Action confirmations
Confirm sensitive customer actions and transfer to a person when policy requires it.
START WITH A COMPLETE WORKFLOW