Shared Team Inbox
Keep conversations, ownership and customer context in one workspace.
OFFICIAL WHATSAPP SALES AND CUSTOMER SERVICE PLATFORM
Sell and support customers on the official WhatsApp Business Platform.
Sofia Sales Chat brings Sofia Sales AI together with a shared team workspace, campaigns, automation and scheduling. Qualify, sell, support and bring your team in at the right moment.
Three-day trial. Meta WhatsApp charges and AI provider usage are separate.
Official platform workflows Human control and guardrails
Example workflow
Qualification with a confirmed next step
Hi, I would like to understand which plan fits my sales team.
Of course. How many people will manage customer conversations, and do you need Calendar or ecommerce integrations?
We have eight sellers and need Google Calendar.
Performance is the closest fit. Would you like to see available times for a short product walkthrough?
01Intent understood
02Plan qualified
03Meeting offered
Built for the official WhatsApp Business Platform.
Connect OpenAI, Anthropic or Gemini with your credentials.
Your team stays in control of actions and handoffs.
BUSINESS OUTCOMES
Move every WhatsApp conversation toward a useful outcome.
Explore Solutions01
Sales
Qualify interest, handle common objections and turn the right conversations into confirmed next steps.
Explore 02Marketing
Launch campaigns, capture responses and continue the conversation with automation, AI or your team.
Explore 03Customer service
Resolve requests within defined boundaries and hand complex conversations to a person with context intact.
ExploreONE OPERATING WORKSPACE
AI, conversations and teams in one connected system.
Manage the inbox, contacts, campaigns, automations, agent behavior, scheduling and business integrations without turning the customer journey into disconnected tools.
Contacts and Campaigns
Organize audiences, approved templates and the conversations each campaign creates.
Sofia Sales AI
Configure persona, provider, objectives, rules, limits and handoff behavior.
Scheduling
Find availability in selected calendars and create events after customer confirmation.
Commerce Integrations
Connect Shopify or WooCommerce context to sales and service workflows.
API, Webhooks, CLI and MCP
Extend Sofia Sales Chat into systems, developers and compatible AI clients.
HOW IT WORKS
From setup to the first useful conversation.
Start with the official channel, configure how Sofia should operate and keep improving from real outcomes.
Start 3-Day Trial- 01
Connect WhatsApp
Connect an official WhatsApp Business account and select the numbers your operation will use.
- 02
Configure Sofia
Choose an AI provider and define the persona, goals, vocabulary, qualification rules and boundaries.
- 03
Launch and improve
Start conversations, review outcomes and let your team take over whenever the workflow requires it.
SOFIA SALES AI
Configurable for your business. Humanized for your customers.
Configure the name, brand voice, objectives, limits and conversation rules for each operation. Sofia can qualify, schedule, sell, support or follow another configured objective without falsely claiming to be a person.
Meet Sofia Sales AIYour persona, not a generic bot
Context that carries through the conversation
Questions that adapt to intent and stage
Actions with confirmation and guardrails
Human handoff without starting over
Protection against untrusted external instructions
CURRENT PRODUCT INTERFACE
See the workspace before you create an account.
Manage contacts and review WhatsApp operation activity from the Sofia Sales Chat workspace.
CONNECTED ECOSYSTEM
WhatsApp
Google Calendar
Shopify
WooCommerce
OpenAI
Anthropic + Gemini
FREQUENTLY ASKED QUESTIONS
What teams ask before they start.
What is Sofia Sales Chat?
Sofia Sales Chat is a sales and customer service platform for the official WhatsApp Business Platform. It combines Sofia Sales AI, team workflows, campaigns, automation, scheduling and integrations.
Is Sofia Sales Chat only an AI chatbot?
No. Sofia Sales AI is the configurable agent inside the product. Sofia Sales Chat also provides a shared team workspace, campaigns, automation, scheduling, integrations and developer interfaces.
Can my team take over from Sofia Sales AI?
Yes. Workflows can transfer a conversation to a person with the available context and history. Routing and permissions depend on the tenant configuration.
Which AI providers can I use?
Administrators can connect customer-managed OpenAI, Anthropic or Gemini credentials and choose a supported model.
Are Meta and AI usage charges included?
No. Meta WhatsApp charges and AI provider usage are separate from the Sofia Sales Chat subscription and follow each provider's terms.
How does the three-day trial work?
It is one limited Sofia Sales Chat evaluation, not a full Start or Performance plan. It includes one WhatsApp channel via Embedded Signup, 100 contacts, one team member, one automation, one campaign and Sofia Sales AI with your own provider key. It requires no credit card and does not renew automatically. Calendar, commerce, API, webhooks, CLI and MCP are not included.
READY TO START
Turn WhatsApp conversations into business outcomes.
Connect your operation, configure Sofia and see the first complete workflow in action.