AUTOMATION

Automate the next step without losing human control.

Use business rules to move routine work forward while preserving clear limits and a path to your team.

Three-day trial. Meta WhatsApp charges and AI provider usage are separate.

Built for the official WhatsApp Business Platform Customer-managed AI provider credentials Human handoff with context

WHAT YOU CAN OPERATE

A clear path from message to outcome.

Build WhatsApp workflows that qualify, route, schedule and transfer customer conversations.

01

Intent-based paths

Route conversations according to what the customer is trying to accomplish.

02

Confirmed actions

Require confirmation before scheduling or other important customer actions.

03

Human fallback

Notify the team when a workflow cannot safely complete the request.

START WITH A COMPLETE WORKFLOW

See how Sofia Sales Chat fits your operation.